Questions & answers
Does everyone need to buy access?
No. One $9.99 purchase covers one group of 5–10 people. The host opens the game and shares the screen.
Do we need to book a time?
No booking. Your 24 hours begin when you press the activation button, not when you pay.
What equipment do we need?
A laptop or desktop, a modern browser, internet and a video call with screen sharing. No download needed.
What if we get stuck?
Every puzzle includes progressive hints. Use them whenever your group needs help.
How long is a game?
Allow 30–45 minutes for a full quest; timing depends on discussion and hints. The free demo takes around 8–12 minutes.
Can I buy a gift?
Yes. Choose the gift option and enter the recipient’s email. Their access starts when they activate the game.
Can I get a refund?
Use the Refunds page to request a refund through our payment reseller. Your statutory rights are not restricted.